Focus on Human Element in Cyber Security Risk

Most ship cyber security breaches are consequent of human error but can easily be avoided by implementing cutting edge technology and policies to prevent crews from inadvertently infecting shipboard systems.

That was one of the key takeaways from a major maritime cyber conference held in London recently and at which delegates were informed of the potentially catastrophic consequences when Operational Technologies are hacked.

“The problem is that when crew or operators use USB sticks to upload system files or log on using their own mobile phones, laptops and tablets or open an infected email, they can potentially upload a malware virus or worse.” Naval Dome CEO, Itai Sela, told delegates attending the European Maritime Cyber Risk Management summit.

As 150 million emails are sent globally every minute by more than 4 billion Internet users, it is safe to assume that some of these will be infected and opened by unsuspecting crew members.

“The biggest issue is the internal attack and the human element is definitely part of the problem. Crew training alone is not a solution,” said Sela. “Also, when a technician boards a vessel and connects a laptop or equipment directly to the ECDIS or RADAR to fix or service these systems, can they verify their own systems are secure and have not been infected?

But there is also an external threat, warned Sela. "Since headquarter and vessel operations go hand-in-hand, it is important to know that when a shipping company’s offices have been hacked it means the company’s vessels are also compromised.”

It emerged at the summit that many systems onboard are still based on old operating systems, such as Windows XP, Windows 7, or Linux – systems designed and manufactured without consideration of the cyber threat.

That many of these systems remain unprotected with critical PC-based IT and OT systems frequently using the same Internet connection was a significant concern raised by Lloyd’s Register’s Elisa Cassi, Product Manager, Cyber Security.

“Industrial control systems may still run on separate networks, but true physical isolation is becoming the exception rather than the norm. Even with no direct connection, malware can bridge air-gapped networks by exploiting human activity and operator error.”

Templar Executive’s Director MCERT Chris Gibson said that 47% of ship’s crews have been targeted, with IT and OT systems “very vulnerable to attack”.

“The Maritime sector is a keystone of a modern, digitised world, but remains vulnerable to cyber attack.”

Acknowledging the introduction of legislation and guidelines designed to help safeguard the industry from cyber intrusion, such as the Europe’s General Data Protection Rules, TSMA3 and IMO’s MSC.428(98), which will be in included in the ISM Code, he said there remains a number of maritime industry challenges. He intimated that its fragmented, cost-conscious and competitive nature can make the maritime industry an attractive target for hackers.

Gibson, Sela, Cassi and others speaking at the event all urged the industry to assess their response capabilities. Cassi said: “The earlier the detection point in the chain, the greater the chance that the ship operations center will be able to identify malicious activity, contain it and prevent it from spreading laterally.”

It was also suggested that the industry should implement an anonymous cyber-attack reporting scheme and consider establishing a Maritime Charter of Trust to establish industry-wide protocols for dealing with the threat.

“The biggest maritime cyber issue is the internal attack and the human element,” said Sela (pictured above).

Naval Dome is an Israel-based cyber security specialist providing security detection and protection solutions to the international maritime industry. The award-winning Naval Dome solution is the first maritime multi layer cyber defence solution for mission critical onboard systems.